Data protection:

-Phone numbers will not be shared or sold to third parties for marketing purposes.

​Data Collection and Usage Statement

By providing your information, you consent to the collection and use of your personal data by our company through ServiceTitan. We use ServiceTitan’s platform to manage appointments, communications, and marketing campaigns. This includes collecting your contact information, service history, and communication preferences.

Your data may be used for scheduling, reminders, promotional offers, loyalty programs, satisfaction surveys, and personalized marketing via email, text, or digital ads. ServiceTitan may process this data to help us deliver targeted and relevant communications.

​We do not sell your personal information. Your data is stored securely and used only to improve your customer experience and inform you about our services. You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us directly.

​5 Star Heating and Air will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.

By submitting our contact form and signing up for texts, you consent to receive text messages from 5 Star Heating and Air at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.